Swiping Machine Complaints  – Sample Complaint Letter to Bank

Welcome to BegiNNer’s Choice!

Card swiping machine is the best tool for getting payments from the customers, but sometimes we are facing too many issues from card swiping machines. Here i have compiled some important problems in POS swiping machines with sample complaint letter. 


  • POS Swiping Machine is not working – Sample Letter.
  • Charger Complaint in POS Swiping Machine.
  • Amount Debited in Customer Card But Not Credited to POS Swiping Machine  – Sample Letter.
  • POS  Swiping Machine Charges Reduce – Sample Letter.
  • POS Settlement Amount is Not Credited to Bank Account – Sample Letter.
  • POS Swiping Machine is Not Accepting from Some Cards – Sample Letter.


Also Try

Apply POS Swiping Machine – Sample Letter

Surrender POS Swiping Machine to Bank – Sample Letter


Let’s see the Sample Letters, If you need any other type of letter please put in comment section we will post within a day.


POS Swiping Machine is not working – Sample Letter

(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)
card-swiping-machine-is-not-working

Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : POS Swiping Machine is not working – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx


First of all i need to thank you for your service, I have been using a swiping machine which provided by your bank since xxxxx. The machine number has mentioned above for your reference. 

The machine is not working properly since yesterday, we are facing some technical issues in the POS swiping machine. In this connection i am requesting you to kindly replace another swiping machine as soon as possible. 

I would be grateful if you could consider this request.

Thanking You
Your’s Faithfully,


Name of you Company


Notes : You can mention any particular complaints in the body of the letter, otherwise this is enough. 


Charger Complaint in POS Swiping Machine – Sample Letter

(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)

best-pos-card-swiping-machines-for-retail-business


Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : Charger Complaint in POS Swiping Machine – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx


With Regards to the above referred subject, i had applied POS card swiping machine to your bank last year, and i have been using the swiping machine since that, I have a retail business so the card swiping machine is very much useful for me. 

This is to inform you that, the machine is not charging properly since last two days, I would like to return the POS card swiping machine to bank and i request you to kindly issue a new card swiping machine and do the needful at your earliest convenience.


Thanking You
Your’s Faithfully,


Name of you Company


Notes : Take this letter printout in you letterhead. Also you need to give all the accessories to bank.







Amount Debited in Customer Card But Not Credited in POS Machine – Sample Letter

(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)

swiping-machine-complaints-swiping-machine-not-working


Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : Amount Debited But Not Credited – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx


With reference to the above referred subject, i have been using you POS swiping machine more then years, First time i’m facing a complaint from my POS swiping machine, 

When i’m swiping a card, the amount was deducted from customers account, but my POS machine shows the transaction was cancelled. Also customers got received massage from their bank for amount debited but my POS machine has not receiving any payments. 

I would like to return my POS swiping machine and i’m requesting yo to kindly issue a new card swiping machine with working condition.

Thank you for your understanding.

Your’s Faithfully,


Name of you Company


Notes : Attache some proof with this letter if you have like transaction number received in customer mobile.







POS  Swiping Machine Charges Reduce – Sample Letter


(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)

Apply-card-swiping-machine-best-POS-swipe-machine

Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : Requesting to reduce the Swiping Machine Charges  – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx

I have been using your POS card swiping machine for more then 2 years, Comparing then other banks your charges looks high. As a long time customer, I’m requesting to reduce the POS swiping machine charges.

I would be grateful if you could consider my humble request.


Thanking You
Your’s Faithfully,


Name of you Company


Notes : If you know the other banks provides low rated swiping machine service then use this letter as it is. Otherwise remove the sentence thatComparing then other banks your charges looks high”







POS Settlement Amount is Not Credited to Bank Account – Sample Letter

(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)

card-swipe-machine-complaints-sample-letter



Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : Settlement Amount Not Credited to My Bank Account  – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx

I have made settlement in my POS card swiping machine yesterday at (Time). The Amount was Rs.xxxxx.  the amount was supposed to be credited yesterday but still it is not received in my bank account.

I am requesting you to kindly resolve this issue and do the needful at your earliest convenience.

Thanking You
Your’s Faithfully,


Name of you Company


Notes : Attache the settlement copy with the letter. Wait for a day before issuing letter to bank. sometimes delay happens due to network error. if it is taken more then usual then issue this letter to bank.




POS Swiping Machine is Not Accepting Payment from Some Cards – Sample Letter

(Take print out of this letter in your company letter head, If you are an individual then print on white sheet)

POS-card-swiping-machine-sample-letter-format

Date: xxxxxxxxxx


From,

Name of Your Company (Name)
Address – 1,
Address- 2,
Place – Pin code.


To,

The Branch Manager,
Name of the bank
Address – 1,
Address- 2,
Place – Pin code.


Dear sir,

SUB : POS Swiping Machine is Not Accepting Some Cards  – Reg
REF : MID : xxxxxxxxxxxxxxx  Account Number : xxxxxxxxxxxxxx

Thank you for you kind financial support. My POS card swiping machine is not accepting payment from some particular bank cards. 

I have been facing this issue since last week. i thought it was the mistake in customer’s card but now i’m facing this problem everyday.

I am requesting you to kindly replace my POS swiping machine on urgent basis.


Thanking You
Your’s Faithfully,


Name of you Company


Notes : Return the POS swiping machine along with accessories and this letter. 



I hope this sample letters will be useful for your business, if you need any other sample letters please write in comment section, we will post it on immediate basis. 

Reach us on contact us tab. Subscribe for updates.

Thank you.. 



One thought on “Swiping Machine Complaint Letter to Bank | Sample Bank Complaint Letters | POS Card Swiping Machine Complaint”
  1. Fill the Mega Clean bottle halfway with water, shake well, and drink. The key to pass a drug test with drug detox beverages like the Mega Clean detox is to stay as free of toxins as possible before the test. The body reduces the toxin level with each hour of sleep, and the Mega Clean product takes care of the rest. Detox pills are the right choice for you if you know you will be tested for drugs shortly and have a duration of 5-15 days. Detox pills speed up the body’s metabolism, allowing you to get rid of toxins faster. It offers natural solutions to detox your body for drug screening through various detoxification programs.

Leave a Reply

Your email address will not be published. Required fields are marked *